Hotel jobs in tokyo

Do you like being constantly in touch with new people from all around the world? Do you know some foreign languages and want to use them during your working hours? Maybe a hotel job is what suits your needs. If you want to find hotel jobs in Japan, this guide is the one for you. It will guide you throughout all you need to know in order to start a career in the hospitality sector in Japan.

This article on hotel jobs in Japan is a subsection of our ultimate guide to jobs in Japan.

Hospitality Industry in Japan

In the last 10 years, the tourism sector has rapidly increased in Japan in both domestic and international tourism. This rapid growth has been contributing to the expansion of the hospitality industry. The country and many hotel chains and individuals have started to build hotels in several forms to accommodate the increasing number of visitors. 

Unfortunately, Covid-19 pandemic has forced people to stay at home. It has stopped all the international movements of people. For this reason, the tourism sector is one of the sectors most affected by the pandemic. However, evidence shows that, once the pandemic will be definitely over, the tourism sector will re-start attracting a large number of tourists because of Japan’s world-wide appeal and the number of return visitors. Maybe we will have to wait until 2023 to have a number of tourists higher than the one in 2019. But Japan has all the necessary characteristics to make this sector recover even better than it was before the pandemic.

The tourism sector is mainly related to the major cities. International and domestic tourists visit the biggest Japanese cities in order to discover the architectural beauties of the country and to enter into its culture. First of all, Tokyo registered 14million tourists in 2018 and it is the primary destination chosen by international tourists. Other cities mainly interested in tourism are Kyoto, Osaka, Yokohama, Chiba, and many others. In all these cities, you can find many hotels, which differs from luxury hotels, to business hotels, and to capsule hotels.

Thanks to the increasing weight that tourism currently has, you can find many hotel jobs in Japan. The hospitality sector is dynamic and constantly changing; here the opportunities arrange from direction and reception jobs to food and beverage jobs and housekeeping jobs. According to your skills, knowledge, and ambition, you can choose the type of job that best represents you and your working needs.

Types of Hotels in Japan

The increasing number of tourists has led to an expansion of the hospitality sector. In order to respond efficiently to these tourists, Japan has invented new types of hotels, for example, capsule hotels, to combine with the ones already known, such as Comfort hotels.

Here is a list of the main types of hotel available in Japan:

Comfort Hotels or Western Style Hotels

Typical western-style hotels are known as comfort hotels in Japan. They are guided by major hotel brands, which are known worldwide. This type of hotel provides its tourists every Western comfort they need, such as big rooms, big beds, lounge areas, and so on. However, they are one of the most expensive hotels available in Japan. 

Business Hotels

Business hotels are primarily directed to workers. They offer fewer services than western hotels, but they also have a lower price. In fact, they are a very affordable option at around 10.000-20.000 yen per night for two persons. 

Ryokan

The Ryokan is Japanese style hotels, where the architecture of the building and its room, the cuisine, hospitality, and service fully reflect ancient Japanese traditions. The ryokans offer foreign tourists the best opportunity to personally experience the millenary traditions of Japan. Throughout Japan, there are thousands of Ryokan. However, the greatest concentration of these accommodations is in Kyoto and Nara, in the areas where the most famous spas are located, and in the historical cities of Kanazawa and Takayama.

Minshuku

Minshuku is bed&breakfast in Japanese style. They are smaller than Ryokan and they are mainly family-run. They are located nearby spas, ski resorts, and the sea. The bedrooms haven’t a private bathroom but there are shared bathrooms. This type of accommodation is relatively cheap, with prices that range from 5.000 to 8.000 yen per night per person.

Luxury Hotels

Luxury hotels are deluxe five-stars hotels that offer a high-quality range of services to their clients. They are known worldwide and they are mainly located in big cities, such as Tokyo. Some of the most known luxury hotels are the Marriott, Hilton, Intercontinental, Hyatt, and Four Seasons. 

Ski Resorts

Ski resorts are hotels located nearby ski areas. They are frequented by international and domestic tourists who love skiing. This type of hotel tends to hire foreigners for the winter ski season and the summer season, which are the periods most frequented by international tourists.

Shukubo

Shukubo is Buddhist temple where you can sleep. Japan is full of temples; however, just some of them offer the possibility to stay there. The most famous area is Mount Koya, where there are 120 temples, 60 of which offer tourists the possibility to sleep and follow the activities carried out by the monks.

Love Hotels

Love hotels are hotels that provide more privacy to lovers and couples. They differ from the other hotels because they offer rooms per hour. These hourly hotels offer only double rooms from a minimum of 1 hour to a maximum of 3 hours during the day and for the whole night from 22:00. Some cities have entire districts dedicated to love hotels; for example in Tokyo, in the Shibuya district, there is the Love Hotel Hill, where there are dozens and dozens of love hotels. You can also stay in one by yourself if everything else is booked.

Capsule Hotels

Capsule hotels are one of the most characteristic and cheapest accommodations in Japan. They are literally capsules. They are mainly located in big cities, such as Tokyo, Yokohama, and Osaka, nearby metro or train stations. The capsule hotels are primarily designed to accommodate workers and business people who, after being late for work, simply prefer to sleep in the area rather than go home.

As you can imagine, these types of hotels are really different from each other and only some of them tend to hire foreigners and/or non-Japanese speakers. Among the types that hire foreigners, there are Comfort Hotels, Ski Resorts, and Luxury Hotels. These hotels are characterized by an international clientele and offer services in English. On the contrary, Ryokan, Minshuku, and Shubuko have mainly Japanese staff and a domestic clientele. Foreigners go to these hotels just in case they are well recommended on TripAdvisor or similar websites.

Types of hotel jobs in Japan

As you can see, there are many types of hotels in Japan and many of them are open to hiring foreigners. For these reasons, you can find many hotel jobs in Japan. The type of jobs available differs according to the type of hotel you would like to work for. For example, luxury hotels need more staff in reception and in food and beverage; instead in Minshuku, there are less of these positions. 

Here is a list of some of the hotel jobs you can find in Japan, divided between 4 main areas:

First area: Management

Between the jobs related to management, there are: 

General Hotel Manager

The Hotel Manager is responsible for the management, organisation, and development of a hotel. He or she manages the hotel in all its aspects: the economic resources, the staff and the services offered. His/her main duties are: achieve the economic and sales objectives, guarantee the standards of service for the guests, and manage costs.

Vice Director

This job profile is presented in hotels with at least four-starts. He or she is responsible for managing relations with large clients, resolving complaints, and coordinating staff within the various teams, with the supervision and support of the general hotel manager.

Second area: Reception

Between the jobs related to reception, there are:

Receptionist or Front Office Clerk 

The receptionist is in charge of welcoming guests, offering information and suggestions regarding the accommodation. From an organisational point of view, he/she checks accommodation availability by registering reservations. This figure is constantly in touch with the clients and must have good communication and language skills.

Laundry Officer

As for the maid, this position is usually occupied by a woman. The laundry officer is responsible for all laundry services. She ensures that all laundry services within the hotel meet the highest quality standards. 

Fourth area: Food and Beverage

Between the jobs related to food and beverage, there are:

Food and Beverage Manager

The Food & Beverage Manager manages all the activities related to catering. The Food & Beverage manager is responsible for ensuring that the hotel’s image is respected. His/her main activities are budget definition and cost control; control of the quality of the products; control of the hygiene; storage and consumption of food and beverages.